These terms govern your use of hael.ai (the "site") and the free diagnostic tools published on it. They do not govern any advisory engagement between HAEL GLOBAL LIMITED ("Hael", "we", "us") and a client — those engagements are governed by a separate engagement letter agreed in writing between Hael and the client organisation.
By using the site you agree to these terms.
1. About Hael
HAEL GLOBAL LIMITED is a compliance consultancy specialising in SOC 2, information security and technology assurance, incorporated in England and Wales with company number 16497076. Registered office: 3rd Floor, 86-90 Paul Street, London EC2A 4NE, United Kingdom.
2. Content
Content published on the site — including framework pages, service pages, diagnostic tool outputs and the regulatory library — is provided for general information only. It is not legal, regulatory or professional advice. It should not be relied on as a substitute for advice on a specific situation. Regulations change; the content is written to reflect our understanding at the date shown and is kept current as a matter of good practice, but no warranty is given that it is comprehensive or up to date at the moment of reading.
3. Free diagnostic tools
The free readiness diagnostic and the free AI impact assessment produce indicative results based on the information you enter. They are not an audit, not a legal opinion, and not a certification. Any decision you take on the basis of the result is your own.
4. Acceptable use
You agree not to:
- Use the site to break any applicable law.
- Reverse-engineer, scrape at volume, or attempt to disrupt the site.
- Submit unlawful content, malware, or content you do not have the right to submit.
- Impersonate anyone, or claim any authority you do not have.
5. Intellectual property
The site, its structure, text, imagery and diagnostic-tool logic are owned by HAEL GLOBAL LIMITED or its licensors. You may read and print for your own reference. Any republication, redistribution or use in a competing service requires our prior written consent.
6. Third-party links
The site contains links to third-party sources — regulators, standards bodies, publications. We are not responsible for their content.
7. Advisory engagements
Nothing on the site constitutes an offer to provide services, and using the site does not create a client relationship with Hael. An advisory engagement begins only when Hael and the client sign an engagement letter. That engagement letter is the sole source of Hael's obligations and liabilities in respect of the advisory work.
8. Liability
To the extent permitted by law, Hael excludes liability for any loss arising from reliance on content published on the site or on the output of the free diagnostic tools. Nothing in these terms limits liability that cannot be excluded under English law, including for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.
9. Privacy
Personal data collected through the site is handled in accordance with our Privacy Notice.
10. Governing law
These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute arising from them, save where mandatory consumer-protection law provides otherwise.
11. Changes
We may update these terms from time to time. Continued use of the site after the effective date on this page constitutes acceptance of the updated terms.